Hi Jennyjoan, I wish you all the best with getting support. There's nothing I can add that will help, that others haven't already said/suggested.
It's a shame they don't make decent speak to text software available for phones/tablets. My OH has some speak to text software running from our server that works really well. It's open source software too, which is great. We haven't made it accessible yet but it's something I think would be useful to folk in a similar situation to yours.
Any way, I just wanted to poke my head into the thread and wish you all the best. Depression is awful :(