car finance

[manxspirit]

I purchased a car on finance with black horse just over a year ago, the term is for 30 months, the past 8 months ive had nothing but problems with it. its had a new front and back exhaust put on, new spark plugs, coils, a brand new catalictic converter, tyres and even had a manifold welded. it appears now that the head gasget has gone and the manifold.... another 500 to 600 pound job! i cant afford to keep throwing money at as well as pay the finance on it, as the car is black horses untill the debt is repaid is there anything that they can do for me,? many thanks

[beck07]

i am having the exact same trouble! i have a car on finance with blackhorse and it is also nothing but trouble. i have been trying to get a sensible suggestion out of them sinse january and am now taking them to court. it is our rights to as they have sold us faulty goods. i have cancelled my payments to them and told them to see me in court if they have a problem, they have no chance of winning as the court will see them as another ' dodgy car dealers'!.
i would suggest you try the same thing and stop paying for the car as its causing you to pay out for all the faults that keep happening with it! keep all receipts of repairs and work done to your car as you will need them in court if you take them to court!

[CheekyChops]

Surely Black Horse haven't sold you faulty goods, the garage has. BH provided the finance to purchase the car and have the vehicle as security for the loan.

I would say you need to take action against the garage that sold it to you, not the finance company.

[DONNA1458]

Black horse is a very popular choice for car dealers to use as a finance company they are just the financers you should go back to the dealer you bought it from possible you could exchange the car for another one or cut your interest rates by getting a lower apr loan to pay blackhorse off.

[PrinceRainie]

Having worked for Black Horse a number of years ago..I can give you an idea of what will happen.

Black Horse only provides the finance for you to buy the car. If the car has turned out to be faulty, then your issues are with the car dealer. The most Black Horse will do (if your lucky) will talk to the dealer to see if the dealer can do anything to help you. Black Horse are not obliged to do anything to rectify the problems you have. It sounds really harsh..but unfortunately thats the way it is.

Did you buy the car with a waranty? If so, some of the problems may be covered.

If you decide to stop your repayments to Black Horse then this will appear on your credit file as missed payments, and ultimately may lead to you being issued with a defult notice (which will seriously effect your credit file if you do not repay the balance owed) and then finally the car will be repossessed (which doesnt seem like such a bad thing if you are having problems with the car). But if you value your credit rating, then I highly recommend that you continue to make your payments.

Your only real course of action is to pursue the car dealer. If they are not forthcoming, then you could try trading standards or even the small claims court if you have a really strong case.

If the car was purchased on Hire Purchase, then after you have paid (I think) half the repayments then you can VT (Voluntary Terminate) the finance agreement. (read the small print on your finance agreement). This means that Black Horse have to take the vehicle back from you (regardless as to whether you owe more on finance than the actual vehicle is worth) and you are clear of your responsibilities to repay the balance. The obvious downside to this is the fact that the car is no longer yours and you are left with nothing......

I hope this has helped a little........

[Oneeyedvic]

Sorry but PrinceRainie is partially incorrect.

If you purchased the vehicle on Hire Purchase, Section 75 of the Consumer Credit Act 1974 gives you more rights (you can google the above and you will find comprehensive information about the section).

The essence is that the Finance company have the same legal responsibilities as the supplier of goods. This is true for Hire Purchase agreements only.

If you have purchased it with a loan agreement, then you do not have such a right.

[PrinceRainie]

That is the case, but all Black Horse will do is get one there Account Managers to speak to the dealer to act as a mediator...they are very reluctant to get involved in such disputes.

[raymieroo]

I'm in a similar predicament only i've been sold faulty goods under a hp agreement and neither the dealer {scott baillie cars tollcross glasgow} or the devil {blackhorse} are willing to help!!!

They take out agreements under contract and dont abide by the same contract when problems arise. Which as far as i'm aware is breaking the contract, not only illegal but something which consumers rarely get to enforce on company's, the same company who would gladly enforce it on you.