MY PAL HAS A LOT OF CREDIT IN HIS ENERGY ACCOUNT
HE GOT IN TOUCH WITH THE COMPANY
FOR A REFUND HE IS STILL WAITING FOR A REPLY 3 WEEKS GONE BYE = THE COMPANY IS E.N
HE TOLD ME HE IS 1,800 POUNDS IN CREDIT
HE NEEDS THE MONEY
FOR A FUNERAL
ANY IDEAS
We were £1,300 in credit with BG. They just lowered our DD to £3 a month to keep the DD active which suited us fine they did though give us an option of reclaiming it.
He could ask Citizens advice to deal with them on his behalf, or ask his local m.p. for help as they usually have assistants who are very good at this sort of thing.