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yrneh1938 | 21:00 Thu 10th May 2018 | Family & Relationships
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MY PAL HAS A LOT OF CREDIT IN HIS ENERGY ACCOUNT
HE GOT IN TOUCH WITH THE COMPANY
FOR A REFUND HE IS STILL WAITING FOR A REPLY 3 WEEKS GONE BYE = THE COMPANY IS E.N
HE TOLD ME HE IS 1,800 POUNDS IN CREDIT
HE NEEDS THE MONEY
FOR A FUNERAL
ANY IDEAS
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The reason I suggested recorded delivery is that what is which my BIL had to do to get refund of £500 odd from Eon.
I am with British Gas on monthly direct debits, and any credit at the at the conclusion of my tariff agreement is paid pack into my bank account.
We were £1,300 in credit with BG. They just lowered our DD to £3 a month to keep the DD active which suited us fine they did though give us an option of reclaiming it.
i suppose the 1938 could be the evening time when he joined ab ...

Scottish Power give you the choice of rebate or leave as credit
He could ask Citizens advice to deal with them on his behalf, or ask his local m.p. for help as they usually have assistants who are very good at this sort of thing.
It seems very odd that EN (EON?) haven't reduced the DD significantly over the last few years

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