When A Reduction ,isn't.

[modeller]

Most times I barely glanz at the till receipt but recently I have been doing so and I've found that items being discounted frequently aren't at the till.
This even happens when there is a 'reduced ticket on the item such as when it's on its sell by date. The cashier just scans it and it comes up at the original price.

[ummmm]

It happens often.

[BlueToffee]

Take a calculator with you round the supermarket, I do, and the results are surprising.

[albaqwerty]

Take the receipt back to the cashier with the reduced item and politely point out the discrepancy.
I've done it a few times.
(Inside I'm screaming though)

[ummmm]

Go straight to customer service.

[Mamyalynne]

Has happened to me too, now I make sure the reduced sticker fully covers the original barcode and if it doesn't make a point of telling the cashier at the till.

[Mamyalynne]

Oh yes customer services every time, often get a giftcard or the item free as an apology.

[carolegif]

I always check my till receipt, ever since some years ago, my father in law asked why we didn't. I checked the receipt and discovered we had been charged for a pair of jeans at £14.99 instead of soap at £1.80. I had not noticed because it was a Christmas shop and dearer anyway.

Several times since I have had mistakes, and always in the supermarkets' favour.

[ummmm]

And always check the amount on the chip and pin machines in other shops. We were charged £450 instead of £45 and didn't find out until the bank statement came in.

[mccfluff]

tescos are quite bad for this

[diddlydo]

Tescos are very bad for everything - no idea why so many people shop there.

[mccfluff]

well its either that or a 25 min walk into town

[DC_FC]

Regarding the last bit about the reduction sticker, its just a case of the sticker isnt over the barcode correctly, i used to do it the right way so the original barcode wouldnt scan.

[Eve]

I had it happen in Asda, a reduced cooked chicken and quite a big reduction. I went to customer service and they refunded me and gave me a £2 gift voucher for the inconvenience.

I have found quite a few offers don't scan through in Tesco either.

[puzzled54]

I find Sainsburys are the worst - they seem to be the masters of the double scan, charging for 2 items when I have only bought 1. I always check my receipts, and the errors are never in my favour.

[sherrardk]

I always check my receipts but you can't trust some of the pricing full stop - in Asda today, 18 Penguins for £3.25 or 9 for £1. Genuine stupidity or are they trying to catch people out?

[modeller]

I bought 3 large bars of chocolate at Asda's 3 days ago which had been reduced from £3.48 to £2 ,and when I checked they had charged me the full price, so today I took them back and received a full refund but said I had misread the notice.
However whilst there I checked and I was right all along and went back to the customer service who agreed and I bought them back again at the reduced price. I wonder how many hundreds had bought them without checking. I noticed the big bin which had been piled high was almost empty.