New Washing Machine .. Help.

[excelsior-1]

... Please

there are four transit screws to be removed

one has come out - the other three have loosened and extended, but i cannot pull them out

i am assuming they were to stop the drum from moving or rotating however, as the drum can now rotate .. would it be ok to leave the three screws as they are - sticking out?

(i really am a complete novice at DIY)

[Baldric]

I would think they need to come out.

[tonyav]

Why won't they come out excel ?, I would remove them in case they vibrated there way back in, in which case they would jam up your drum and most likely cause it some pretty serious damage.

[excelsior-1]

they just keep turning, tony .. and not extending any further

[pusskin]

Strong pair of pliers may remove them excelsior

[Mick-Talbot]

Try gripping them with mole grips and pull and turn at the same time.

[Old_Geezer]

Not had that issue. Try pulling gently in case they are being held by something but have really unscrewed.

[tonyav]

If you don't have any grips pull on them with a pair of pliers while turning them or if you don't have any plies put something solid under them and prise them up while you are using the screwdriver or spanner.

[excelsior-1]

appreciate your suggestions folks

no joy at all ... i am at a loss as to how to proceed

[tonyav]

Have you tried the prising them up while you turn them suggestion ?.

[Psybbo]

Magnet?

[excelsior-1]

no joy, tony

[humbersloop]

^^wot tony said, also try squirting some wd40 into the screw hole and leave it for a while to soak in

don't use the machine with them in, you'll knacker it

[tonyav]

Are they turning but not unscrewing Excel.

[humbersloop]

yes, soul boy, I was wondering it the threads are stripped

[tonyav]

Thats what I was thinking hippy chick.

[Iluvspikey]

Can you look on the website of the make off your machine - it might have some frequently asked questions or you could email them

[humbersloop]

is there any way you can access the part of the screw that's still stuck in excel?

[tonyav]

Hippy chick why am I thinking hacksawing the screw/bolt head of and taking them out from the other end.