Gtech Airam Vacuun Cleaner Has Died

[fitdarren]

Anybody got any ideas? The battery is fully charged and I've cleaned the roller which had quite a few hairs wrapped around it, but it still won't start. As far as I can remember it's about four or five years old. TIA.

[barry1010]

Have you tried wiping the contacts on the battery?

[fitdarren]

The contacts barry?

[douglas9401]

I had a similar problem a few years ago with a Dyson cordless and used the troubleshooting section of their website with great success.

Maybe your brand has the same sort of setup.

[Zacs-Master]

Contacts are the bits of metal on the battery which meet the bits of metal on the vac.

[naomi24]

We bought a new battery for our Dyson cordless.

[barry1010]

After you've given all the metal contacts a good wipe, plug it in to the charger. Does it light up as usual?

[fitdarren]

Tried wiping everything, still nothing. I have looked online and couldn't find much help. I'm wondering if I need a new battery.

[naomi24]

I think that's probably the answer, fd. It is several years old.

[barry1010]

The battery comes with a 10 year warranty so contact GTech before doing anything 01905 345 891. Hopefully they will be able to solve your problem over the phone

[barry1010]

I don't think a dead battery would show as fully charged - have you got a multimeter to check the battery?

[fitdarren]

No, I haven't barry. I will try that number tomorrow. Thank you for all your help, especially you barry.

[roopower]

Gtech are very good, I've contacted tgem several times for various things.

[Aircooledfool]

My air ram has segmented green lights to show its charged , or not
OH is fond of running into the ground, so if it really flat the lights don’t appear when plugging it in . Thinking the battery was done I bought a spare. Only to discover that if you leave it on charge for a while eventually it lights up . Now have 2 batteries, so we can do “a quick change” if we are on a cleaning marathon

[fitdarren]

I don't run mine into the ground, I only have a small house which doesn't need loads of hoovering. I'm baffled to be fair as to why it's suddenly stopped working. I'll see if I have some luck when I ring the number provided tomorrow.

[gingejbee]

barry at 10.25..re 10-year battery warranty. Not quite the correct info....only the AirRam PLATINUM has this warranty...all others are 2 years.

[Giggsie]

Mine did this it was the on off switch. Got a new switch off eBay and a neighbour fixed it for me. Saved a fortune gtec said I needed to replace at a cost of £80 which was the complete bottom as did not fix a switch alone. They just replaced complete unit you had to keep battery and handle the rest replaced.

[fitdarren]

I think you are probably right Giggsie. The on/off switch has been a bit hit and miss for a couple of weeks now, but I always managed to get it working in the end. My brother in law is going to have a look at it for me and if it is the on/off switch, he will order me one and replace it - thanks.

[Giggsie]

It’s only tiny wire in there that’s the problem. My neighbour said easy fix £9.99 off eBay. Yes mine was the same on/off sometimes go on others not. But rip off for gtech to fix.

[Giggsie]

Gtech MK2 AR20 AR21 K9 On / Off Button Board Complete Wired £9.99

[windywillow]

We were having problems switching ours on and off, I found this on YouTube, we didn't have the lubricant shown but we had some WD40, so gave it a go and it now works a treat.