till receipt

[lettertrask]

i have lost my till receipt for my microwave thats still under waranty the company wont do anything unless i have a reciept the shop i purchased it from wont do anything ,has anyone else had this problem?

[Ethel]

You need to prove purchase, but this need not be a receipt.

If you paid by credit card, debit card or cheque the statements will be proof enough, or the cheque stub.

[lettertrask]

i paid by debit card and i purchased the microwave with the weekly shop thus the statement only provides the total amount spent. i sent them the bank statement but they would not accept this as it did not actually show the puchase of the microwave

[society]

Can you find your statement showing the charges for the microwave? Or maybe you can call your debit card company or bank and ask them for a statement from that period when purchased the microwave. I had the same problem but luckily for me it was the store brand, and after 18 years of owning the microwave they give me a new one free.

Good luck!

[Panic Button]

Eighteen years?!?

One hell of a guarantee

[dilligaf]

One hell of a microwave.