Hi blondy, so sorry to hear about that, he should have known before doing the work what the pressure was like, I am sorry to say I often hear stories about this sort of thing and was always getting calls from people to sort out work cowboys had done, it is this sort of behaviour that gets all of us in the building trade a bad name, tell your mum not to worry about it, I know it is easy to say, she has been unlucky, most of us are very honest and work by word of mouth, hope it gets sorted for you, take care, xx for mum, Ray xx