Cooling Off Period
My neighbour, an elderly widow, had problems with her front door and porch locks. She was given the number of a locksmith who came and examined the locks on Monday and told her that the locks had to be ordered and would be delivered to himself and fitted Wednesday 9th July.
Her friends son inspected the locks and found that the plates the lock fitted into had slipped and adjusted them.
On contacting the locksmith she was told, "Sorry, too late I've already ordered them and you will have to pay £300 (three hundred pounds) and
I will fit them Wednesday".
Is there a cooling off period whereby she can refuse to have the work completed or is she legally contracted to pay.