ChatterBank4 mins ago
Cooling Off Period
My neighbour, an elderly widow, had problems with her front door and porch locks. She was given the number of a locksmith who came and examined the locks on Monday and told her that the locks had to be ordered and would be delivered to himself and fitted Wednesday 9th July.
Her friends son inspected the locks and found that the plates the lock fitted into had slipped and adjusted them.
On contacting the locksmith she was told, "Sorry, too late I've already ordered them and you will have to pay £300 (three hundred pounds) and
I will fit them Wednesday".
Is there a cooling off period whereby she can refuse to have the work completed or is she legally contracted to pay.
Her friends son inspected the locks and found that the plates the lock fitted into had slipped and adjusted them.
On contacting the locksmith she was told, "Sorry, too late I've already ordered them and you will have to pay £300 (three hundred pounds) and
I will fit them Wednesday".
Is there a cooling off period whereby she can refuse to have the work completed or is she legally contracted to pay.
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Most decent locksmiths keep a stock of locks in their possession - after all, they are called out for emergency work and have to have a stock of necessary parts. I think he might be pulling a fast one and he has given an incorrect diagnosis of the problem. If I was your neighbour, I would tell him that the problem has been identified as a slipping plate and new locks are not required. If she feels daunted at the prospect of telling him, she might want to get her friend`s son or someone else to do that.
Make sure someone is there with her when the locksmith comes and just tell him to 'take a run
Better still report him to the police as harassing a vulnerable lady and ask if an officer can attend when he arrives.
As you have been told he is trying it on, even if he did have to order the locks he can return them. Again as you have been told an locksmith keeps a stock of locks with him they do not have to order them unless it is a very unusual lock or door.
Better still report him to the police as harassing a vulnerable lady and ask if an officer can attend when he arrives.
As you have been told he is trying it on, even if he did have to order the locks he can return them. Again as you have been told an locksmith keeps a stock of locks with him they do not have to order them unless it is a very unusual lock or door.
