unfair dismissal

[sallybb]

My brother and two others are going through the warning procedure at the moment on a weekly basis , at the debt collection company they work for. His job is creating mail to send onto debtors. He is meant to process 10 letters an hour. There are two things that hamper him , 1) There are often mistakes on the info , when he opens an account he has to back track to the dept that made the mistakes, before he can procede. His company tells him he shouldn't be correcting things. He tells them he has to to make sure the references , account nos etc are correct or the recipient just sends back the letter, because nothing tallies. 2) second prob he has, two years ago he had shingles, in the head, one eye was affected very badly , he had considerable time of , the blisters on the eye took a long time to heal. He still isnt 100 per cent. Still pain, itchyness, eye watering and focus problems. They have given a larger screen than the others ,which does help, but there is a lot of additional scrolling to look a documents, which makes him slower.
I have suggested he goes back to the doctor for a letter to say that his eye hasnt fully recovered and is still disabilitating . To give to the HR dept.
He lost his appeal last week with his first official warning and will get a second warning this week next unless he increases his average from 8.3 per hour to no less than 9.9 per hour. .. If they dismiss him do you think , he would have a case for unfair dismissal. Or are they jusified.. The others are having problems with wrong info. there also seems to be a staff leaving naturally that are not being replaced. Any advice I can pass onto him would be gratefully received.

[tamborine]

Dont do anything till he's dismissed as it could 'rock the boat' if his employer was informed.

He should keep working at his usual pace (its been accepted for 5y). If/when he is sacked, or resigns, then contact CAB & they will assess whether he has a tribunal case to pursue.

[Prudie]

I would suggest that even if it galls he should send the letters out unchecked as he's been told at least while on a warning. It's not worth losing a job for is it? (provided he can do the Qty required in the time)

[sallybb]

I agree with most of you, if he gets slapped on the wrist for sending out incorrect letters, he can put the ball back in their court, and tell them he was only following their orders. at least he can get up to his ten per hour or even more :)

He has been looking for alternative work, but at 58 with the current job market, need I say more. To early for him to take retirement, he would have to use his savings until pension age.