I had awful problems with this company and returned an item that was paid with paypal. The amount (only £15.50) has not been refunded although they authorized the return, and they have ignored my e-mails. It is difficult to phone from work and they are only open mon-fri. I have threatened to report them but have no idea who too, or shall I shame them on facebook or something?
Nope, you can login to your Paypal account and start a dispute. Go to your account summary and on the left is a clickable link that says, Resolve a problem in the Resolution Centre. You'll be able to work it out from there
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