Wrong Item Sent From Online Shopping

gina32 | 17:00 Tue 27th Mar 2018 | Law

23 Answers

I bought a game for a ps4 but when it arrived it was for a ps3 I phoned them up and they said they would look into it and email me. Ive received the email and they say the item i wanted had the wrong price, it was more expensive and and therefore i cant exchange the ps3 one and have to send it back for a refund. Where do i stand please. Thanks

My Neighbour Was In M And S Today.

Parking Ticket After Car Sold To Garage.

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Peter Pedant

If you have a copy of the ad
then complain to trading standards

they are obliged to sell at least a few units at that price. but not necessarily to you.

I googled
UK buying an article with the price wrong
and got this

https://www.telegraph.co.uk/finance/personalfinance/money-saving-tips/10602641/Price-glitches-Do-retailers-have-to-honour-pricing-mistakes.html

over to you Gina
( I didnt read it)

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