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Bazile | 10:31 Thu 06th Mar 2025 | Technology
10 Answers

I'm trying to transfer my account from an old phone to another phone.

However it's not working  because the old phone is not doing what its supposed to do .

Does this mean I will have to deactivate the account on the old phone and start a fresh account on the new phone ?

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I suspect more detail is required.

Can't say I've ever had a problem myself. As far as I know WA goes by the telephine number assigned to the SIM, so a new phone just picks up with the WA account automatically.

What is it that the old phone isn't doing?

I dont hink you can have two phones with the same whatsapp running.

You can install it on a pc as well though.

Have you transferred your old phone number to the new phone? I agree with others, you can only have one Whatsapp account aasociated with one phone number not two. I have it on my phone, tablet and laptop but all attached to the same mobile number.

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It's my daughter who is attempting to do the transfer - she's more tech savvy than me.

She says a message comes up on the old phone saying to the effect that  it can't do it - she says it's because it's an old phone and not all the gubbings are working .

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I've transferred the SIM to the 'new' phone , but we have not tried to open a new account yet .

We did not want to try to  open a new account on the new phone in case we lost the  account ( it still works on the old phone , even without the SIM card in it )

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If I open a new account on new phone , will the account on the old phone remain on the old phone ,but just that no new posts will go on but you will be able to view previous posts ?

Unsure what the old phone is expected to do.

A month ago I got a new phone . On my old phone I backed up  my WhatsApp account then transferred my SIM into my new phone.  Then I downloaded the WhatsApp app again and set it back up.  Everything automatically transferred over to the new phone .  Hope this helps.

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