hi bivvy, which doctor dd your friend ask to see the notes? I can't really understand why the notes are being withheld - with a few exceptions everybody is entitled to see their medical notes. My advice would be as follows:
he should contact the local Patient advice and liaison service and ask for them to help him get the notes - they can advocate on his behalf and do all the legwork usually. Was it a mental health care trust? If so that trust will have its own pals service. If not, contact either the PCT pals service or the hospital pals service (depending on where he was seen) All of the above presumes it was an NHS consultation, rather than a private one.
i will warn you though, it is perfectly possible that the questions asked werent recorded in the notes, or that the summary was limited to say, a paragraph.
was it an nhs consultation?