ebay problem...

[joko]

i purchased a handbook for my car...the listing just said handbook in wallet etc...it also had a long list of the contents, which i assumed were just the seller fleshing out the listing - not a deliberately vague & hidden attempt to tell bidders that a section was missing, but hoping they wont notice.

i did not read the section numbers in the listing, just the headers so didnt notice that it just skipped section 3.2!

i feel the seller has been deliberately misleading here...covering himself ...but what can i do...because technically he has noted that it isnt included...albeit in a very veiled and hidden way.
i feel he should have noted the missing section, given that it is the most important one to the average person.

the item itself wasnt overly expensive...but it does mean if i want that section i have to buy a completely new booklet...and they are generally quite expensive..

cheers

[yelenots]

Just ask him for a refund and see what he says, dont leave him feedback yet until hes replied

[Buenchico]

eBay would almost certainly agree with Eddie.

When PlayStations first came onto the market, people were paying 'over the odds' on eBay to get hold of them. There were loads of ads for 'Boxed PlayStation' or 'PlayStation (Boxed)'. Someone advertised a 'PlayStation Box' and people bid large amounts of money for it. When the winning bidder (who had paid well over £100) received an empty PlayStation box, a complaint was raised with eBay. However eBay ruled that the item had been accurately described and refused to intervene.

Chris

[pink-kittens]

how much was this book, inc postage?

If you paid with Paypal, personally if you are not happy, I would claim via them NOT through the eBay process as you will have a far better chance of success. A misleading listing is grounds for a refund State what you have here and you might get lucky. However, you will have to return the goods before any refund was forthcoming