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How Do I Complain? in The AnswerBank: TV
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How Do I Complain?

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Quenched | 22:06 Sat 15th Mar 2025 | TV
81 Answers

So I need to officially complain to ITV but not sure how.

 

Basically ITV has just ruined our Saturday night entertainment, because they broadcast rugby from 7.15pm until 10.35pm, in fact its still running as I type this. 

 

How on earth is broadcasting rugby which no one in my family can stand allowed to ruin prime time tele like Britain's got talent etc. 

 

We basically have been stuck watching dvds. 

 

Is this justified when they could just put rugby on another channel. My point is does it need to disrupt prime time Saturday night tele? 

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Many people want FAR MORE sport to be available via 'free to air' services, rather than costing mega-bucks to watch on Sky Sport, et al.

ITV and Aunty Beeb have just managed to strike a deal to ensure that the Six Nations Rugby Championship will continue to be available to watch for free until 2029:
https://www.bbc.co.uk/sport/rugby-union/articles/c0kg15j0kl6o

ITV is a business, which is legally obliged to maximise its profits in the interests of its shareholders.  So (as well as fitting in with the scheduling of the sports events that they cover) they must always look to maximising their advertising revenue.  They can probably charge far more for ads shown during the rugby than they can for ads shown during their normal Saturday evening programming, which is one of the reasons why they want to show the rugby in the first place.

If you really want to complain (although it won't make the slightest bit of difference anyway), use this form:
https://itv-vs-hub.kustomer.help/en_gb/contact/itv-programmes-form-5-S1VnW8WSI

Better still, get a life and do something other than watching telly on a Saturday evening!

The BBC and ITV have a renewed contract to broadcast the Six Nations for the next four year.

Perhaps in future you should consider missing BGT for a week in the run up to the next tournament and then watching the programmes on catch-up when ITV broadcasts the rugby?

Question Author

For me the problem is millions of families like mine wait all week for the weekend tele. And so Saturday evening tele is prime watching. But for rugby to steamroller its way through that seems ridiculous.

 

Especially when theres alternative ways of watching it these days. 

My point is this weeks BGT wasn't actually available anywhere to stream, so fans of the show were denied access to it. This was the thing I was getting at. 

it's on the next saturday(22nd), you have not missed anything.

My point is you will be able to watch that episode next week - it will run for one more week than it would have if it were shown next week, so you have more to look forward to.

It could not have come as a surprise that it wasn't on.  You could have planned a lovely family evening playing games, a dance competition, visiting friends/relatives, doing crafts or watching something else. 

I can't grasp how anyone can get in such a state over such a trivial thing, our household look forward to Coronation Street but we accept that the schedules change for sport/charity events/award ceremonies and other things none of us watch.  It's not a problem. 

You are in a rut.

///  millions of families like mine wait all week for the weekend tele///

Prove it 

Question Author

ToraToraTora, 

But this Saturday, ie yesterday's evening tele was ruined, we can't get that back?

 

I will be honest, I'm wasn't that organised in terms of pre planning an evenings tele watching, it was literally a case of sitting down and realising theres nothing to watch this evening, which is quite a disappointing feeling for us, especially when rugby feels out of place for Saturday nights tele. 

So we rallied round and put dvds on instead. 

Mama Mia! the Abba film was on tv last night - your daughter might have liked it.  

You do get things out of all proportions - people 'rallied round' during the blitz.  You was not coping with a life and death situation.

BGT might be on YouTube?

For myself, I'd much rather watch rugby than the rubbish (apart from one act) which I saw when I looked in on the programme recently.

Just series link everything and record it, watch when you like that's what I do for everthing. Ironically the rugby is one of the few things I actually do watch whilst it is being broadcast, well with a smalll delay so I can zap the adverts. Modern TV allows you to to conduct your viewing on your own terms. The climax of the 6 nations is 1 week in a year, I find it a bit sad that you can't work around that.

I record everything, too, TTT, but it wouldn't have recorded BGT last night so Quenched would still have been in a pickle.

17:54 ....because it was not on, it was ommitted and in the schedule for next week. So it would have been picked up next week. So they skip a week, the schedule did. Nothing is mised. I'm often weeks behind anyway. Eg the masked singer, we recorded that and just watched when we wanted, that's a saturday night show that could suffer the same as BGT in theory but I usually have a few in the bank anyway.

Can't believe you watch The Masked Singer, TTT.  

I record all the dramas and watch them over two or three nights when we've recorded every episode.  Can't be doing with waiting a week after the cliffhanger

As you seem to fall asleep whilst watching the TV in the evening I don't know how you have the cheek to complain.

https://www.theanswerbank.co.uk/ChatterBank/Question1889699.html#gsc.tab=0

-- answer removed --

18:03 Me and err indoors like some of the songs etc, I tend to zip through all the drivel from the panelists etc.

QUENCHED

\\

Deskdiary, 

But rugby isn't family entertainment //

 

Have you ever seen a rugby crowd?

Old, young, men, women, children, able bodied and disabled.

I thats not family entertainment I've no idea what is.

Don't begin a sentence with SO........

Chaucer began his work--'Troilus and Criseyde 'with 'So' in the mid 1380s. 

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