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Any knowledgeable people out there?
Hi,
I'm probably going to word this in a really 'bird like' way but hopefully iy will make sense to you guys.
I own a Fiat Punto - 2 years old. Never had any problems with it until last night when I parked it on the drive went to get out the drivers door although when I pulled the handle to get out it made a sound like 'clunk', the door wouldn't open and now when you pull the inside handle to get out it's like it doesn't connect i.e. you know when your front door is on the latch and the handle just moves up and down but doesn't connect with the bit that would keep the door shut if it closes...well, its like that. By the way you can open the door perfectly fine from the outside and it hasn't affect the locking system unless you try and lock it from the inside.
I dont know whether it will be covered by the garage as in my opinon its faulty.
Anyone got any idea what it could be? Or how much i should expect to pay to fix it? Or whether its something I can do myself with a bit of guidence.
Thanks for your help
LN :o )
I'm probably going to word this in a really 'bird like' way but hopefully iy will make sense to you guys.
I own a Fiat Punto - 2 years old. Never had any problems with it until last night when I parked it on the drive went to get out the drivers door although when I pulled the handle to get out it made a sound like 'clunk', the door wouldn't open and now when you pull the inside handle to get out it's like it doesn't connect i.e. you know when your front door is on the latch and the handle just moves up and down but doesn't connect with the bit that would keep the door shut if it closes...well, its like that. By the way you can open the door perfectly fine from the outside and it hasn't affect the locking system unless you try and lock it from the inside.
I dont know whether it will be covered by the garage as in my opinon its faulty.
Anyone got any idea what it could be? Or how much i should expect to pay to fix it? Or whether its something I can do myself with a bit of guidence.
Thanks for your help
LN :o )
Answers
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Dear Lovenut,
So the central component here is whether you have a warantee or not. I'm inclined to believe given the cars age, and that all cars purchased from a main dealer brand new have at least 3 years/36,000 miles warantee that you do. Unless this problem has occured before and had to be fixed by the dealer then it is absolutely their responsability and legal obligation to fix it. Its difficult to give an accurate quote for repair if you do not have a warantee, as every workshop is different, though main dealers will always be the most expensive and not neccessarily the most skilled. So if you do have a warantee on the car (should be in your paperwork, and the dealer is obligated to tell you if you call them) then NEVER repair yourself or have another workshop other than a maindealer work on the car, as not only will you be paying extra for parts and in some cases labour but it will certainly invalidate the warantee if work is carried out on the car by anyone but a main dealer authorised to reapair your model of a car. So from the information you provide I reiterate I'm fairly certain you have at least a years warantee left, but do check it out with the main dealer.
Good luck
RWJ
So the central component here is whether you have a warantee or not. I'm inclined to believe given the cars age, and that all cars purchased from a main dealer brand new have at least 3 years/36,000 miles warantee that you do. Unless this problem has occured before and had to be fixed by the dealer then it is absolutely their responsability and legal obligation to fix it. Its difficult to give an accurate quote for repair if you do not have a warantee, as every workshop is different, though main dealers will always be the most expensive and not neccessarily the most skilled. So if you do have a warantee on the car (should be in your paperwork, and the dealer is obligated to tell you if you call them) then NEVER repair yourself or have another workshop other than a maindealer work on the car, as not only will you be paying extra for parts and in some cases labour but it will certainly invalidate the warantee if work is carried out on the car by anyone but a main dealer authorised to reapair your model of a car. So from the information you provide I reiterate I'm fairly certain you have at least a years warantee left, but do check it out with the main dealer.
Good luck
RWJ
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