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Purchased car from garage, accused of putting in wrong fuel
Hi
My little brother bought a Diesel Vauxhall Astra from a local car supermarket, within the first week it had become apparent that there was something not right with the engine, it was loud at low revs. A family friend who used to be a Vauxhall technician had a look and suggested something was up with the injectors.
We took the car back to where it was bought who sent it to Vauxhall where a new turbo was fitted. The car super market are now saying that the damage was done due to Petrol being put in the car, and they say they have a fuel sample although they won't let him see it for himself. This simply is not possible that my brother could have done this, we've checked his fuel receipts and they confirm that he's only put Diesel in. We've also called the garages where he's filled and they have confirmed that he's only bought Diesel from them.
What should he do now? We straight refuse to accept that he is responsible and refuse to incur the cost of the Turbo replacement as a result. Thanks in advance for your help.
My little brother bought a Diesel Vauxhall Astra from a local car supermarket, within the first week it had become apparent that there was something not right with the engine, it was loud at low revs. A family friend who used to be a Vauxhall technician had a look and suggested something was up with the injectors.
We took the car back to where it was bought who sent it to Vauxhall where a new turbo was fitted. The car super market are now saying that the damage was done due to Petrol being put in the car, and they say they have a fuel sample although they won't let him see it for himself. This simply is not possible that my brother could have done this, we've checked his fuel receipts and they confirm that he's only put Diesel in. We've also called the garages where he's filled and they have confirmed that he's only bought Diesel from them.
What should he do now? We straight refuse to accept that he is responsible and refuse to incur the cost of the Turbo replacement as a result. Thanks in advance for your help.
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No best answer has yet been selected by sjwright. Once a best answer has been selected, it will be shown here.
For more on marking an answer as the "Best Answer", please visit our FAQ.All's well that ends well. I spoke to the car supermarket and said that the wrong fuel hadn't been put in, and called their bluff by saying "obviously he's bought contaminated fuel, so we'll need their fuel sample for our case with trading standards".
They backed straight down, and said they were merely suggesting that he may have put the wrong fuel in and that this wasn't necessary. They agreed to pay for the repairs and admitted the car 'may' have been sold with the issue with the car. A complete U turn, but we got the result we were after.
Thanks for all your help and suggestions
-S
They backed straight down, and said they were merely suggesting that he may have put the wrong fuel in and that this wasn't necessary. They agreed to pay for the repairs and admitted the car 'may' have been sold with the issue with the car. A complete U turn, but we got the result we were after.
Thanks for all your help and suggestions
-S
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