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The Terrible Bonus Culture ?
5 Answers
No, here it is working in it's finest showing it does work if done correctly.
Also it proves that with the right management team you can survive a recession and come out smiling.
In addition it is interesting as John Lewis are not exactly the cheapest shop on the planet, so rather disproves the doom and gloom merchants claiming we all go to pound shops. (and I know of many ordinary folk who shop there)
Well Done John Lewis, a credit to all
http://
Also it proves that with the right management team you can survive a recession and come out smiling.
In addition it is interesting as John Lewis are not exactly the cheapest shop on the planet, so rather disproves the doom and gloom merchants claiming we all go to pound shops. (and I know of many ordinary folk who shop there)
Well Done John Lewis, a credit to all
http://
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The main reason why the John Lewis Group does so well is because they actually provide a good service to their customers and their prices, whilst not the cheapest, are not outrageous.
The retail industry’s continual bleating about their plight is becoming very tiresome. The number of shops I see with acres of empty space for days if not weeks on end is ridiculous. My local Tesco has had its biscuit section half empty for about two weeks. Many of the popular varieties are not available. I asked a manager what the problem was. “We’re re-arranging the section” was the answer. “What for” I asked. “To make it easier for customers to find their goods” was the incredible reply. Well it’s certainly easy to find them at the moment - in ASDA!
Shop staff are surly and disinterested, “If it’s not on the shelf we haven’t got it” seems all they are trained to say. Sorry, I don’t buy the idea that they behave this way because they are on low pay. For many stores it is already too late. But those that remain need to shape up. They need stock to sell (for that’s what they do) and in all the colours and all of the sizes. Then they need to train their staff to provide a polite and efficient service to their customers so that they will go to them rather thaninstead of shopping online.
The retail industry’s continual bleating about their plight is becoming very tiresome. The number of shops I see with acres of empty space for days if not weeks on end is ridiculous. My local Tesco has had its biscuit section half empty for about two weeks. Many of the popular varieties are not available. I asked a manager what the problem was. “We’re re-arranging the section” was the answer. “What for” I asked. “To make it easier for customers to find their goods” was the incredible reply. Well it’s certainly easy to find them at the moment - in ASDA!
Shop staff are surly and disinterested, “If it’s not on the shelf we haven’t got it” seems all they are trained to say. Sorry, I don’t buy the idea that they behave this way because they are on low pay. For many stores it is already too late. But those that remain need to shape up. They need stock to sell (for that’s what they do) and in all the colours and all of the sizes. Then they need to train their staff to provide a polite and efficient service to their customers so that they will go to them rather thaninstead of shopping online.
one thing i find odd is when people moan that they dont get bonuses or rewards for good work and say 'but wheres the incentive to do a good job?'
and they genuinely believe that.
they don't see that those things are extra, not a right or to be expected as the norm.
its an example of the sense of entitlement these days.
sadly sometimes when people get rewarded too often, they forget that its a reward, and start to expect and demand it
its a bit like some peoples attitude to tipping - it has become expected.
and they genuinely believe that.
they don't see that those things are extra, not a right or to be expected as the norm.
its an example of the sense of entitlement these days.
sadly sometimes when people get rewarded too often, they forget that its a reward, and start to expect and demand it
its a bit like some peoples attitude to tipping - it has become expected.
-- answer removed --
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