Yes, ol, a big subject and one on which I think you and I entirely agree.
The biggest mistake was renaming it a police "service". Most people like the idea of a police "force" staffed by officers of above average height and build. It helps them sleep soundly in their beds. The idea of the police force is the prevention and detection of crime. But it is suggested that the burglary victim "failed to take proper care" of PC Jones. Strangely I thought it was the job of police officers to take care of burglary victims but, as Greavesie used to say to Saint, "It's a funny old world".
If PC Jones is dopey enough to trip over a kerb which, from the photograph, seemed quite prominent and she is even more dopey to make a song and dance about it in order to claim a bit of compo (about two years wages) she does not deserve her warrant card. But it seems she is not alone:
http://www.dailymail.co.uk/news/article-2302068/Police-20million-injury-claims-bonanza-backlash-grows-WPC-demanding-50K-burglary-victim-tripping-kerb.html