One Third Of Shoppers Walk Away From Self Service Tills

[carolegif]

Your thoughts?

[rockyracoon]

I use them if the checkouts are backed up but it's usually counterproductive what with the time it takes with

"Unexpected item in the bagging area"

"Seek assistance"

But like Woofy, there are two miserable cows that work the checkouts and I'd rather pull teeth than use their till so I'd definitely use self service over them

[Gromit]

Tora

Do you ever do a big shop, a trolley full? Do you self serve then?

I thought it was just people stealing who self served.

[boxtops]

ooh, gromit, that's fighting talk!

[joggerjayne]

Googles "cheque book"

Finds documentary on The History Channel.

[jno]

TTT's spellchequer just failed, JJ

[boxtops]

I still use my cheque book, JJ - how else do you pay the window cleaner?

and surprisingly, I've got to send some money to the taxman - they only want a cheque, there is no facility to pay by BACS. That does surprise me.

[mccfluff]

i use them as i usually buy small amounts at a time, sainsburys ones are good, morrisons are dreadful.

I did get accused of stealing the other day, my bananas caused an issue and the grumpyarse assistant couldn't tell the difference between cress and chives so was adamant i was putting goods through as the wrong product to get a cheaper price (despite them being barcoded) on this occasion it would of been quicker to go to a manned till

[jno]

I pay my tax online, boxy?

[boxtops]

we get queues at our unmanned tills, and since there has to be at least two trouble shooter staff, it all seems a waste of effort to me.

[boxtops]

jno - this is a prior year underpayment, they've sent me a form and an envelope to send it back to them....

[tamborine]

they offer interaction with customers, eg "do you want to cancel" or "remove item from scale" that has me scratching in a cloud of dandruff, kicking & f@#€¥#€%g

[tiggerblue10]

9 times out of 10 I have to call the assistant over for some reason or another so I might as well have queued up at the non-self-service tills. I always seem to have a problem scanning vouchers.

[giveup]

Agree wholeheartedly with joggerjayne.

[Gromit]

The good news is, if you are going to steal using the self serve tills, you could get away with it up to 20 times...

//
Long, 25, stole from Sainsbury’s 20 times in three months by fooling the self-service scanner into thinking more expensive items were onions.

Long managed to save £450 using the ruse, which his own lawyer admitted to a court was ‘stupid’.

He confessed to having repeatedly conned the same Central London store, which didn’t even sell loose onions, but had them on their standardised scanners. //

Read more: http://www.dailymail.co.uk/news/article-2439872/Ex-international-hockey-player-stole-450-Sainsburys-self-service-scam-scanning-groceries-loose-onions.html#ixzz2h

[carolegif]

I never thought of doing that! Think of the money you could save. Especially if you vary the loose veg rather than just onions!

[Tuvok]

Our Tesco has just introduced the scan as you shop - tried it once - took multi attempts to scan a bag of Maltesers!

I prefer the human tills.

[anneasquith]

the one and only time I used them. six people had gathered behind me as I was trying to scan 3 items! oh help ma boab :)

[society]

Absolutely JJ, I agree with you 100%.

[jno]

I pay underpayments online too, Boxtops... sob...

[gness]

Another Luddite agreeing with JJ...Impossible to have a chat with a self service till.......x