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I phoned Dell with no IT knowledge at all I tried to get help from a friend but couldn't, so I phoned Dell and made them aware that I had no idea what I needed but that all I wanted was 2 desktops and away of connecting them basically. I told them there is just two of us (members of staff) and that we run basic word/excel/email applications. I asked if all the cables and software - antivirus etc could be included and they said yes they would send me everything I would need to set the system/network up and that I would be able to set it up myself.
They delivered the order when the office was closed and so left it with complete strangers with boxes damaged and looking dropped.
They sent me 2 desktops and a server, there was only one network slot, and no cables, I phoned up and talked to technical guy at dell who said ' he could not understand why the sales person had sold me what he had and that I need a hub to solve the one network slot problem'. I said I need not want to buy more items and that I just wanted to return the server ( as I already felt conded). The people at dell kept me on hold re the the return then told me they would call me back they never did.
Then my friend came to help me with the problem and said I need not need this �750 server just a �50 router and that they should have known that, this server can support 45 members of staff and we only have 2.
I have spoke to the sales person since who was very rude he was the guy I trusted over the phone to help me - this time round he said "well you agreed to it" - well charming I thought. He could not also support the reasons why there were no network cables, only one network slot and no hub, the fact is was overkill 2 members of staff not 45, not to mention that a person with no IT knowledge could not set this up, when he said I could.
Dell will still not show me evidence of my conversation to prove their argument that I