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Self service tills.....

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R1Geezer | 10:38 Mon 23rd Aug 2010 | News
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Apparently they are much hated according to News 24 this morning. Can't think why I think they are a giant leap for mankind myself. No longer do I have to wait in line behind slow people doing annoying things eating into my lunch break. My local ASDA for example has 14 of them so I never have to queue. So self service tills, love em or hate em?
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I think they're fantastic!
every time i use one i seem to get the till that fails for some reason.
But i only use them for small amounts, theres no way I'd use it for weekly shop
great when they work, those in our local Rainbow are always breaking down
they are great if you've only got a couple of bits but if you have loads they are a nightmare!
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Love them until you get something that won't scan or has to be authorised or detagged.

When they're good they're very very good but when they're bad.....
every time you scan a bottle of wine, you have to summon staff to approve it, so it ends up not much quicker than the tills. And people scanning their own goods are slower than operators. Plus the machines are forever refusing to scan or throwing up error messages about bags. Maybe they'll be okay when the bugs are sorted out and a few thousand more check out operators are thrown on to the dole, but not yet.
We don't have them in our local supermarkets. We used to have them when our Morrisons was Safeway (years ago) and they were abused by the local scumbags who didn't always put all their items through the till.
I don't like them. If you have a bottle of alcohol you have to fetch a supervisor to take the neck thing off, and she has to tell the computer that it's OK for you to have it. If you have something out of the ordinary (e.g. a piece of ginger) you have to either fiddle with the buttons or fetch a supervisor to get the machine to let you buy it. They're a waste of time.
Self-scan at Waitrose (scan as you shop -different from all the others) is brilliant.
Our tesco express has one, and our Sainsburys has one too. I haven't used them yet, I wouldn't want to for my weekly shop.
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for items that need weighing they have a very easy selection system with pictures of fruit and veg, so I don't see your problem bookbinder. They are great for a basket full of stuff, obvuously you would put a trolly through.
I use them when I am in a grumpy mood (every four weeks for some reason) because I can snarl at them - the till operators aren't too keen on getting snarled at.

;-)
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I never use them...partly on principle. I like the personal touch,and having a wee conversation at the checkout-when time allows. Our city-centre Sainsbury's has just installed at least a dozen-so getting rid of tills and I assume-operators. And any checkout person will be much quicker than me...lol
I love technology, but I hate them.

"Put the item in the bag...take the item out of the bag..Put the ite...arrrgghh!!"
luv 'em - no deprecating opinions on my purchases
10 years, or so, ago, Safeways used to have a hand-scanner than fitted into a cradle on the shopping-trolley. You picked the item from the shelf, scanned it and packed it into your bag/box.
At the end, you placed the scanner back into its unit where is issued an itemised receipt which you simply took to the till and paid the amount asked. Occasionally it would ask you to put your shopping through the checkout as usual, I suppose the thought that there could be a random check kept most people 'honest'.
I was so much easier and I've never understood quite why more supermarkets didn't take it up.
I found that in 2003/2004 the tesco ones I used were very good. Easy to use no problems.
In 2010 ASDA I find that they get themselves into a loop. I don't want a bag so have tried to use my own but it starts with unreconised item in bagging area the keeps on until you have a superviser over to cancel it. The Sainsbury's one is much the same - looks easy but gets into a loop. I prefer self scanning like Waitrose and others use where you pack as you go. Never had any problems with that.
The ASDA I use never seems to have queues so I find it just as quick to go through a ordinary checkout.
I use them if I am buying very few things and nothing that needs weighing and no alcohol. And I wish they were silent. Once they start shouting at me then they make me angry.

If faced with a self service till or a very small queue at '10 items only', I would join the queue.

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