Body & Soul2 mins ago
Self Scan Checkouts Are A Nightmare
151 Answers
I went shopping to Morrisons with my parents and what should have been an easy task took over 20 minutes with there being 1 person serving at the self scan checkouts of 8 people who all had problems at the same time such as incorrect item in bag, take the last item out of the bag item not recognised etc etc. Never again it should come with a health warning for people suffering from high blood pressure not to use them.
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Tesco near me here in Norfolk often has staff on to do the scanning and packing, two people! They then often have " a nice long chat" with the customer, blocking the till. Bread rolls infuriate me, I can't, supposedly, just enter 4 rolls, I'm supposed to say what sort they are! Needless to say they all go in as the same.
Advances in technology will always mean changes in the way we live, but I doubt that self-scanners will ever completely take the place of a checkout assistant.
I remember my sis, many years ago, going mad about the introduction of scanners for the checkout staff, because of the inevitable job losses. I wonder if there are any shops that still do it the old-fashioned way (other than Dev in the Corrie corner shop). :o)
I remember my sis, many years ago, going mad about the introduction of scanners for the checkout staff, because of the inevitable job losses. I wonder if there are any shops that still do it the old-fashioned way (other than Dev in the Corrie corner shop). :o)
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Safeway have cut out half their tills because of this self-service lark. It's ok it you have only one or two items to buy at the self service till but the weekly shop would take ages to put through and pack at the same time. It hasn't saved on the staff either because two or more are in attendence to make sure that no one fiddles or if someone is stuck (me) with a weighing problem. The queues for the tills are always very busy.
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