cant downlaod a picture

[gina32]

ive been sent some pics via email and when i try to look at them all i get is a blank page with a cross in the top left hand corner, anybody know how i can view them please? many thanks

[factor-fiction]

There's something on mine that says 'click here to display images'

[gina32]

it says download or view and as i said all it has is a blank page and a cross in the corner

[Old_Geezer]

The red x implies the file data is unavaiable or maybe the file is corrupted and unviewable. Can only suggest trying again later.

Was the seder a friend/family or an unknown organisation ? I wonder what the instructions were to reach the file data. Maybe the sender has defined a location on their personal computer that your PC has no access to. If an organisation, their server may be down.

[Old_Geezer]

*If* you trust the sender you can always download it to your PC and try to open it there.

[flobadob]

Make sure they are from someone you know, especially if there is nothing in the subject bar, or if it only says re:

[gina32]

yes i know the people who sent them to me, i can see a small picture but need to enlarge it.

[vivandorron]

If you can see a small picture, then see what happens if you right hand click your mouse pointer onto it. It may then open a box with 'Save Picture as' and from there you should be able to transfer the image to your Picture Folder. Once it's in your folder you can then do whatever you wish with it; as you would with other saved images. ( Enlarge , Crop, Copy, Print,etc.)

Ron.

[JessicaEldridge]

If you are getting error at the time of downloading then there is another way to save your image from the email whose steps are following :

Click on the "view" option next to image or right click the mouse on the image and select "open image in a new tab" option.
Drag the image into new folder and the name to it which you want.