Donate SIGN UP
Home > Technology > Computers > Email Problem

Email Problem

Avatar Image
derekpara | 20:24 Mon 02nd Feb 2015 | Computers
31 Answers
My friend and I are unable to receive each other's emails.

Spellings, characters, punctuation marks etc have been double checked.

Any suggestions ?

Cheers.

D
prev Control Icons At Bottom Of Screen
  
next Windows 8 ?uninstall
Gravatar

Answers

1 to 20 of 31rss feed

1 2 Next Last

Best Answer

No best answer has yet been selected by derekpara. Once a best answer has been selected, it will be shown here.

For more on marking an answer as the "Best Answer", please visit our FAQ.
Avatar Image Jackdaw33
You haven't got any spaces in the addresses by chance?
20:27 Mon 02nd Feb 2015
Avatar Image pixie373
And check they aren't going straight to trash.
20:28 Mon 02nd Feb 2015
Avatar Image Buenchico
How are you sending (and attempting to receive) the emails? Using a web-based system (accessed through your web browser)? Using an email client (such as Outlook Express, Thunderbird or Windows Live Mail)? Using a dedicated phone app?

Have you checked your email providers' spam folders? (That's particularly important if you're not using a web-based system, where you'd probably see that there was content in a spam folder anyway. Log into your email via your web browser and look to see if anything is wrongly being blocked as spam).
20:29 Mon 02nd Feb 2015
Avatar Image derekpara
Question Author
No, no spaces. All checked.

Pixie, where do I find Trash ? Windows Live Mail.

20:30 Mon 02nd Feb 2015
Avatar Image pixie373
That isn't the one I use- is there a folder there with the inbox? Trash or junk?
20:32 Mon 02nd Feb 2015
Avatar Image pixie373
^^yes, or spam
20:33 Mon 02nd Feb 2015
Avatar Image ummmm
Junk mail.
20:34 Mon 02nd Feb 2015
Avatar Image Buenchico
If you're using Windows Live Mail you won't see a 'Spam' or 'Junk' folder because you email provider will have blocked the mail from reaching WLM. As stated above, you need to log into your email via your provider's website (using your browser) to look for it.
20:37 Mon 02nd Feb 2015
Avatar Image Buenchico
^^^you = your
20:38 Mon 02nd Feb 2015
Avatar Image Prudie
I have a WLM account (used to be hotmail) and I still have a junk folder that receives mail??
20:45 Mon 02nd Feb 2015
Avatar Image ummmm
I have a junk folder
20:46 Mon 02nd Feb 2015
Avatar Image Buenchico
>>>I have a WLM account (used to be hotmail)

Well that's got me confused for a start!

Hotmail became Outlook.com. Windows Live Mail is a computer program (not an email provider) which can be configured to send and receive email with any email service (using either POP3 or IMAP protocols). So it can be used with Gmail, Yahoo Mail and countless other services. Such services BLOCK spam BEFORE sending it to Windows LIVE MAIL, so the ONLY way that it can be viewed is by logging in to the provider's website.
20:53 Mon 02nd Feb 2015
-- answer removed --
Avatar Image Prudie
well now I'm confused. if I put windows live mail sign in into google then it takes me straight to my outlook(hotmail) account and it has a junk folder. Never mind, I digress.
21:00 Mon 02nd Feb 2015
-- answer removed --
Avatar Image derekpara
Question Author
I think I'm confused, too !

I can't understand why, if I send a message to a correct e-mail address, it doesn't get there ! And his emails don't reach m'e and the only way I can read them is to go to ( in my case) the Virgin Media website to find them !

I think I'll write him a letter.

D
22:02 Mon 02nd Feb 2015
-- answer removed --
-- answer removed --
Avatar Image derekpara
Question Author
No, Methyl it's ntlworld.com.

I think I'm getting other emails ok.
22:11 Mon 02nd Feb 2015
Avatar Image derekpara
Question Author
Going to kip now - early start tomorrow.

Thank you all. Other suggestions welcome.

Night night.

D
22:14 Mon 02nd Feb 2015

1 to 20 of 31rss feed

1 2 Next Last

Do you know the answer?

Email Problem

Answer Question >>