Problems With Outlook 2003

[Questman]

I run a Sony Vaio laptop using Windoiws 7.
I have Outlook 2003 ( which I know is not supported anymore) on this laptop and on my PC.
Just recently Outlook will not show any images in my emails even when I open them up. just a small X where the image should be. Only on my laptop is this happening.

I've cleared the cache and kept everything as clean as possible but to no avail. Looking on line I see a number of suggestions to solve this problem but all are too complicated for me and involve changing the registry.
Any member know the reason I have this problem and better still have a simple solution?

[Old_Geezer]

No sure. It's not getting the picture data when it requests it. This happens no matter where the e-mail came from ?

I don't have that problem although I usually have to ask for the pictures to be downloaded and accept this tells the sender that my account is in use.

[Buenchico]

I suspect that my suggestions might not work but (because they're both related to possible causes of your problem) they fall within the category of 'first things to try anyway'

1. Check that Outlook hasn't disabled to automatic display of images in HTML messages. (Actually, you should have that setting enabled anyway, as a necessary security measure):
Try right-clicking on the box with a red 'x' in it to see if there's an option to download the image.

Also go to Tools > Options > Security and check that there's not a tick against 'Don't download pictures or other content automatically in HTML email'; if there is, remove it. (If there's no tick there it might be worth putting one in, closing Outlook, restarting your computer and then removing the tick again; I've no idea why such things work but they have done for me occasionally!).

2. Check that the problem isn't with your email provider's server:
Log into your email account via webmail (i.e. NOT with Outlook) and take a look to see what mail has been stored on their server. If it's at the absolute maximum the server won't forward images to Outlook. Delete anything which shouldn't be there.

[Questman]

Thanks for your suggestions Buenchico.
I don't have a red X, I have a white X on a black ground.
I can open all emails in webmail with no problem.
I tried what your suggestions by taking the tick out, closing down and then opening up again in Security. Still no change.
Any other suggestions please?