The worst problem I usually have when I download movies/music from the Internet is that in many cases it simply DOESNT WORK... I wait for hours till each movie/music is downloaded (I got a slow Internet connection) and when it finally do... I get an error... ERR so annoying... Thanks to Kazaa Platinum�s tech support I was able to fix all errors I had and I am watching movies without problems. http://www.kazaa-platinum.com