Sp3 and a black screen loop when trying to start

Almendros | 11:05 Sat 21st Jun 2008 | Computers

3 Answers

Hallo, I updated to SP3 and it gives starting problem with my AMD computer. It goes into a black screen starting loop. There are websites that say you go into the Registry then services and disable the itelppm and change the value from 1 to 4.
BUT I dont have this intelppm in my registry only intelide
Has anyone the answer ?? Thanks

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ACtheTROLL

how did you update? - automatically ... or downloading the file independantly (if last - did you check for compatibility?).

start buy uninstalling the pack ...(from what you say - I assume you can start in safe mode? - it should be in add remove)
so shouldn't be hard to do.

if you didn't keep the uninstall ... you are best doing a crash and burn ...
install drivers ... then the pack ... if all is OK ....then restore your other progs.

good as new

Mac70

I had a similar problem this morning, and thought it was my graphics driver, so booted into safe Mode and uninstalled it.

It did boot into Normal Mode after but a look at the events log showed Windows firewall was the problem.

Almendros

Question Author

To ACthe Troll and Mac70, Hallo , After 2 weeks I just got on this morning after 2 weeks of looping. Hadnt read your messages because I live in the mountains in Spain and only get down to a cibercafe once a week. I was suspect of SP3 and AV8 and spoke top my son in London about uninstalling them but he was a bit wary of the SP3 as it has been in over a month and may leave some pieces behind.
So I told him on the phone that I would take AVG 8 out. This I did and when it had finished, there was my desktop at last.
Thanks for your help , I have written down your comments as Maybe things are not over yet. Now I have no antivirus,
I have the windows firewall and Defender and also the Spybot search and destroy. Am I in a hurry for a new antivirus ? Avast free home edition seems well spoken of but somebody says it can take nearly 2 hours to download updates. I am on wi-fi and internet can have short breaks so I am worried this may happen in an update and cause problems...will it ? Thanks again lads.. Almendros

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