Problem with SP3

[telboy1938]

I successfully installed SP3 on my laptop but on trying to install it on my PC I found that after over 4 hours it still hadn't completed and I was unable to cancel. As nothing appeared to be happening I switched off the PC and on restarting had to wait while the previous settings were restored. Has anyone else had a similar problem and if so how did they overcome it please. Thanks

[vehelpfulguy]

Obvious question, but were both PCs running Windows XP?

Did you get offered SP3 via Windows Update on both computers or were you doing it via a CD or "stand alone" file?

Try turning off your Anti virus and firewall before trying to install it again.

Microsoft have a help page here, see if anything there helps

http://technet.microsoft.com/en-us/windows/bb7 94714.aspx

This document here tells you what to do before installing SP3. Note it says to tuen off your anti virus.

http://technet.microsoft.com/en-gb/library/cc1 64204.aspx

[telboy1938]

Many thanks for reply...Yes both laptop & Pc run Windows XP Prof and both SP3 downloads were via Windows downloads. Didn't turn anti-virus off for laptop but maybe I'll get a successful install on the PC if I do turn it off.
One thing I have noticed about the laptop is that the screen-saver does not come in now...just stays on wallpaper until I close the lid.
Telboy