A family friend of 80yrs young decided about 2yrs ago, that she needed an email address!!
So I helped her to choose a pc, and set it up with internet access and email.
I found it best just to sit beside her and let her do the actual typing, with me just doing the prompting and guidance. She was more frightened of breaking the pc more than anything else.
At first I would get weekly calls for assistance, but rarely get them now. She has an address book as long as your arm and is in constant touch with her friends and family using email.
She also uses the pc to arrange meetings for there local Choir group and maintains the members list using a spreadsheet. And yes, she still sings!!
Her latest want is a digital camera because she's an excellent photographer!!
I bought her the Windows Vista for Dummies book to help her out and its much thumbmarked.
Only hope I can be like that when I reach that age :)