Scam or Not?

[1955]

Today I received a phone call from Co-Mantra. A guy with a strong Indian accent claimed Microsoft was running slowly on my PC. Gave him my email address and card details - he remotely worked on my PC. He claimed £275 for a 5 year warranty (£55 per year). All sounded very genuine. Have I been scammed and if so what can I do about it?

[sara3]

where did they get your phone number from?

[1955]

No idea!

[Mobius1]

Is this a joke? So someone phones YOU and tells YOU that your pc is running slow? Surely that's like a mechanic phoning you from China telling you your car brakes need changing? How the hell would they know?

Furthermore, you apparently gave them money up-front for nothing. If you have genuinely done this, then yes, it was most likely a scam. You've been scammed, and very little can be done about it unless it was a credit card. If so, call your card issuer and ask for the money back. Where's your receipt? Asking if you've been scammed after you've given your money... you're poking a black eye. You've already been punched.

[sara3]

you gave your credit card details to someone who cold-called you?

have you googled "co-mantra scam"?

although I've never heard of them.

[regulo]

Don't know if you've been scammed (seems highly likely), but if you willingly gave your card details to someone who cold-called you, there's not much you can do about it now. Keep close tabs on your card account.

[LoftyLottie]

Yes it's a scam. Definitely. I don't know what you can do about it. There has been a lot of publicity about it.

[Barmaid]

Personally, I'd cancel my card.

[sara3]

I would, too... like, right now.

[Androcles]

Definitely a scam! This has been going onfor quite a while. Get onto your card company right away and report all the details to your local trading standards office.

[1955]

It was a credit card and I could stop the card payment and cancel the card - as I say it sounded really genuine and my PC was running slow!!

[craft1948]

I had this last year........they rang me quite a few times..........and yes it's a scam. He asked to work remotely on my PC and I just laughed at him. You'd give someone you don't know access to your PC......please say you didn't really.

[ummmm]

Can I have your number?

Pleb..!!

[1955]

Charming!!

[Barmaid]

Just wait until ummm says what she REALLY thinks!

[LoftyLottie]

That wasn't nice ummmm!

[ChuckFickens]

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[1955]

OK will stop the card payment - Its an M&S card - but what about the remote assistance thing - does this mean they now have access to my computer?

[craft1948]

You need Chuck to answer that.........

[LoftyLottie]

No.

[jno]

1955, everyone thinks their computer is running slowly. If it really is, there'll be someone in your high street who can fix it more cheaply than Mr Anonymous on the phone.