Scam or Not?

[1955]

Today I received a phone call from Co-Mantra. A guy with a strong Indian accent claimed Microsoft was running slowly on my PC. Gave him my email address and card details - he remotely worked on my PC. He claimed £275 for a 5 year warranty (£55 per year). All sounded very genuine. Have I been scammed and if so what can I do about it?

[ummmm]

You paid £275.....so yes you are.

[1955]

Surely if no money has been taken off my card - that is a good sign!!

[ummmm]

Yeah...what Chuck said.

[craft1948]

It wouldn't be the card that worried me 1955.......it's the computer access.

[alavahalf]

That means they are waiting until you are asleep...then they'll grab it.!

[Barmaid]

BOTH would worry me.

If they have the card number and the security code, there is no stopping them in what they can take. If they have access to the computer, who knows what they could have installed eg - key logging software or software that picks up bank passwords etc. Do exactly as Chuck said re the computer and cancel the card. Yes it is good that no money has gone out yet, but if £2000 goes tomorrow, you'll be a really peed off chap.

[1955]

I'm a Female!!

[ummmm]

Oh big deal....you're still naive.

[Henkle]

It's at times like these I'm not sure if questions are genuine or just a wind up.

[craft1948]

You're female and you trusted a man on the phone..........................

[1955]

I can assure you it's genuine and I take offence at your comment too

[ChuckFickens]

Why did you post this in technical?

You don't seem at all concerned about the technical aspect of it.

[Henkle]

Sorry 1955, not intended to offend you, just seems a rather silly thing you've done

[1955]

What do I seem concerned about then and where should I have posted it?

[craft1948]

Chuck you've given the best advice (which I would defo take).....it's up to 1955 now.

[1955]

I posted it in Computers!!

[Barmaid]

I'm sorry 1955, you might find ummm's word's harsh, but she is right. Someone phones you out of the blue and you give them full access to your credit card and computer without even checking that they are genuine?

OK, so you've realised tonight that something may not be quite right and rightly contacted the cc company.

I'm guessing you have logged onto AB using your computer. Did you log on using a password? Is it the same password that you use for any other sites? Just think long and hard about that.

[jno]

See if the card company will block the purchase.

Unplug the computer.

Get it scrubbed out.

Don't fret about gullibility. Everyone makes mistakes. A bit less nyaaahnyaaahing on the part of others wouldn't hurt, though.

[alavahalf]

If someone phones you tommorow and asks if you have just bought a 50'' tv...what will you say.. ''No'' of course.
...and when they want to check that you are 1955 ...and that all your details are correct....because they believe your card is being used fraudulently...they will need to verify your identity by answereing some security questions.
Mothers maiden name....
Your birthplace....
Name of your first pet..
Your PIN No.
Will you give them your details then...?

It might still happen..!

[1955]

I'm not fretting about anything - I'm completely chilled!!