Not Genuine?

[Sqad]

Black screen, message in right hand corner states:

Window is not genuine.
Black Screen
Window 7 7601

I have tried Systems Restore...but doesn't work.
Tried cmd but after inserting slmgr/rearm it tells me i need "elevated privileges" to let me in.

Have Googled "elevated privileges" but far too complicated for sqad.

Any simple answers lads?

P.S Window IS genuine.

[VHG]

This is quite a common problem as a search on "Windows 7601" finds lots of hits, though some of the fixes look complex.

There are a couple of YouTube videos but I have no idea if they work or not.

Here is one YouTube video.

https://www.youtube.com/watch?v=icLOqN-hLns

[Sqad]

Thanks VHG I will try it now.

[Sqad]

LOL.....I got as far as slui then lost it completely ...that is lost my patience.

Will try after lunch.

Thanks VHG

[TheChair]

To run CMD with elevated privileges:
Type CMD in the search box.
Then when it shows in the list, RIGHT-click and choose "run as administrator".

[Sqad]

The Chair...thanks.

I tried that and it seems to show promise until i entered slmgr-rearm, it then said that I had had too many goes at getting in and that i had to re download, my OS.

I can't find the disc.

[tamborine]

Tapping f8 rapidly at boot up, should open Safe Mode (choose 'with network). OR as under

http://windows.microsoft.com/en-GB/windows7/why-is-my-screen-black-when-i-start-windows-7

[Sqad]

tambo...safe mode didn't work and neither did your link.

I will just have to live with it.

Thanks all.

[Davemano]

Switch Off and start again.

[HansUrbancka]

It's possible that you have picked up a 'Nasty'. Maybe a Browser Hijacker. Incidentally, what Browser are you using.

Have you tried scans with your Anti Virus programme and Malwarebytes (The free version).

Hans.

[Sqad]

Hans....Google Chrome.

Yes, I have scanned....all clear.

[Old_Geezer]

How do you know for sure it is genuine ?

I bought 2, Windows 7 OSs once both supposedly genuine. Must have been genuine, had to be because as they ran for months without issue. But when Microsoft felt enough time had elapsed to ensure a possible "dodgy seller" to have got away, then and only then they started claiming it wasn't genuine. Must have been %$£$"^%$"^ hilarious for Microsoft, aiding and abetting the bad guys like that whilst dumping on the good guys from a great height. I bet their pants haven't dried out yet.

By sheer luck I was able to find the invoice and contact the seller and he replaced the 2 OSs with ones that have worked ever since.

[HansUrbancka]

Pity you are using Google Chrome. It's the one Browser that no longer will I have in any of my equipment. I just don't trust it.

To check if your Windows is genuine :-

Click on Start, then Control Panel, then click on System > Security, and finally click on System. Scroll to bottom of the page and it should indicate that Windows is activated and there will be the official Product ID Number.

Hans.

[Sqad]

Hans.

It gives a product ID no but it says above the number...activate today.

On following the instructions, the following and final message is to ask for £138 for a new system.

[hc4361]

Is it genuine Windows, sqad?

[Sqad]

hc.....I thought it was, but now have my doubts.

See my post above to Hans.

[Orderlimit]

You used to be able to get rid of this with slmgr/rearm, but i cant seem to get rid of the latest 'not genuine virus'. I think you get 5 attempts and there is away to re-set the attempts to zero but i would have to have a look a bit later

[Orderlimit]

ps, when i reset my laptop to zero attempts that still didnt work (hence some buttons are now missing from the keyboard)

[Sqad]

Orderlimit....yes I know, but it doesn't work this time as i am interrupted with either "elevated privileges" or enable OS again.

slmgr/rearm has always worked.

[pinkyboyid]

You could try to reactivate Windows via phone, sometimes works!:-

- Click the 'Windows Start' icon, then in the Search box type: "slui.exe 4"
- Next press the 'ENTER' key
- Select your 'Country' from the list.
- Choose the 'Phone Activation' option. A MS Phone number to call will display, UK number is 0800 018 8354
- Stay on the phone (DO NOT select/press any options) and wait for a person to help you with activation.
- Explain your problem to the support person.
- Hopefully the MS support person will give you a confirmation ID code number, best to copy it down on paper. You will also initially be asked to read out the code number displayed on your screen.
- Read back ID code to support person to verify
9) Enter the confirmation ID number on screen and click 'Next' to finish the activation process.

Hope it works for you!

[HansUrbancka]

How long have you had the OS.? Has it been working previously without any problems.? Are you using it at present to post into AB.?

If it is Not a genuine copy of Windows, it is understandable that you are unable to activate it. Having said that, I wold be interested to know how originally you got it working without going through an activation process.

Hans.