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Thanks for this daydreamer72, but the main reason I will be leaving Orange shortly is the Livebox phone system. Ours is a largish house, and that means we have had to buy two phones for every room where we want to be able to both answer and make calls (without incurring BT charges that is).
Also using Orange VOIP over the Livebox also has major drawbacks - often people can�t hear us when we make a call, it can take a long time for calls to connect, and the biggest problem is that because Orange is owned by a French company, all calls via the Livebox are routed to France and then back to the UK. So what I hear you say, but the fact of the matter is that because all calls are effectively routed to the UK from France, anyone in the UK who has caller ID will think its an international call, and often will not answer for that reason. In addition, some large organisations also won�t pick up what they believe is a foreign call, i.e. ACAS. So all in all we are not fans of the Orange phone system, and can�t wait to move to another ISP.