Paypal problem

[ladyalex]

I cannot log in to Paypal.
I haven't been able to log in since Saturday 19th.
Anyone else got this problem and any suggestions ?
I am not at all techie, so any suggestions , please in simple non-computerspeak language.
Thanks.
:-))

[Sqad]

Mrs sqad had the same problem...........but today it is fine.

Could it be due to excess "traffic?"

[chelle7272]

I logged on fine yesterday - could you give more details of the problems you are having?

[grasscarp]

https://www.paypal.co...r?cmd=_email-recovery
have you tried this link?

[Frank97]

No problem here, just checked.

[ladyalex]

Thanks for all your answers. I'll try again and try your link.

I can get to the first page , but when I click 'log in' it times out.

[ladyalex]

Just tried the link, grasscarp.
Unfortunately got the same message....


Error 118 (net::ERR_CONNECTION_TIMED_OUT): The operation timed out.

[ojread2]

I can log in ok but have had issues with my a/c in the last week - they deiced to remove my bank acc so consequently I was paying with my back up source which is a CC! More than annoyed

Possible they are doing maintenance?

[ladyalex]

I suppose they could be doing maintenance, but I haven't been able to log on since Saturday.
:-((

[ojread2]

Have you tried accessing via another browser?

[ladyalex]

I've tried using Google Chrome and Internet Explorer.
Same result with both.

Could it be something to do with my anti-virus stuff ?
It is MacAfee

[ladyalex]

lordalex cannot get through on his laptop either :-((

We had BT Infinity installed recently . Would this make a difference ?
(Don't laugh at me, I really, really don't understand these things. I regard them as magic. I press the keys and it all happens. Or it all should...)

[ladyalex]

Hi Folks

Just to let you all know I have solved the problem.
In fact I do not know why I hadn't tried it before.
I used the tried and trusted method of switching everything off, waiting then switching everything on again.
(By everything I mean the modem, router, PC the lot).
Why does this work ?
That was a rhetorical question as I don't care really.
I am now a happy person. Thanks for all your responses.
:-))

[craft1948]

lol ladyalex..............that or the hammer usually works for me too.

[ladyalex]

Thanks, craft.....computers are a closed book to me...but why switching them on and off again works is even more of a mystery.
Do you think they see it as a warning that it they don't behave they will be switched off forever ?

[craft1948]

Maybe they re-set when you switch them off and on............

[ladyalex]

I try not to think of them 'doing things' after I've switched them off....it gives me the creeps a bit....
:-))

[craft1948]

When the daughter was little she used to dream about all the 'locked up electricity' after we'd turned the lights out.

[Pete65]

ladyalex, I had the very same problem over the weekend, only I could not get into eBay. I eventually switched the whole shebang off, unplugged for a few seconds, then plugged in, pressed RESTART on my hub and now it is working perfectly!

[ladyalex]

Hi Pete

Strangely enough I couldn't get into Ebay either...
Glad we're both back in business now.
:-))