Unable gto print PDF files

[wiltsman]

I'm currently unable to print PDF files. When I attempt to, a Notepad page is displayed full of unintelligble characters.

I have a HP G70 laptop, and the only thing that has changed since printing my last PDF file is that I have installed a new HP Deskjet 2050A printer. Would this have any bearing on my inability to print PDF files or would that be just a coincidence?

Any advice would be welcome.

[MarkRae]

Have you installed the correct drivers for the new printer?

Is it possible that the laptop is still trying to use the driver for your previous printer?

[wiltsman]

Sorry - heading should have read: 'Unable to print PDF Files'

[wiltsman]

Thank you Mark. I thought I had, but I'll check that out now

[ChuckFickens]

Are you sure you're selecting the correct printer when you print?...

If so check the printer properties and make sure you've not got a "print to file" box ticked anywhere....

also, can you print anything else, or is it only PDF files you have a problem with.

[wiltsman]

I am selecting the correct printer when I print, in fact it's only the PDF files I've got problems with, all other docs print perfectly. I haven't got a 'print to file box' ticked either.

I'm going to have to leave it for now, away for the rest of the evening and tomorrow. Will report back if I still have trouble, or I get it sorted. Thank you.