News1 min ago
lost installation/backup disc for sony vaio pc
7 Answers
My son's pc needs to be set up to its original settings because of problems accessing the i/net - but he has mislaid the set up disc. Any ideas how to get around this problem please?
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Just because BT say that is the solution dont believe them.
When an IT support group dont know how to fix a problem they always says "reinstall Windows" or similar, which is basically a cop out.
I actually means "we dont really know what the problem is but if we give you something major to do we may never hear from you again".
While it MAY fix the problem it is a bit drastic and will cause you a LOT of work (all your programs need to be reinstalled, all the email and other things will need setting up, and you need to install all the latest Windows fixes etc). It could easily take you all day.
There must be an easier solution.
When an IT support group dont know how to fix a problem they always says "reinstall Windows" or similar, which is basically a cop out.
I actually means "we dont really know what the problem is but if we give you something major to do we may never hear from you again".
While it MAY fix the problem it is a bit drastic and will cause you a LOT of work (all your programs need to be reinstalled, all the email and other things will need setting up, and you need to install all the latest Windows fixes etc). It could easily take you all day.
There must be an easier solution.
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