Email Scam

[E.R.]

I can't get into my emails these past 3 days. They wont accept my password.I've filled in data till I'm fed up. They keep asking for recent emails I've sent, who they were sent to and info that I don't know anything about.I switch off when they ask for the last 3 letters of a card I never heard of. How can I contact Hotmail. Any ideas please?

[EcclesCake]

Who is 'they'?

[Bluestone]

It's pretty easy to get back into a Hotmail account, as you would have had to set up security questions when you opened the account, or provided an additional email address??

[EDDIE51]

That does not sound like Hotmail asking , sounds like your account has been hacked and someone is trying to get information.

[EDDIE51]

When you go to Hotmails sign in page there is a link ''Can't access your account ?'' just under the Blue 'Sign In ' logo. Click on that and it lets you set a new password.

[E.R.]

Thanks I'll try a new password.