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Printing Problem

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stewey | 19:56 Sat 30th Mar 2013 | Technology
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Last week I downloaded a picture of a record label to the "Print" programme on my computer, skewed it to the correct size (4.125"), and it printed out at that size. Today I did the same procedure with another label, and it printed out at 2.5". The page set-up is at 100%. Can anybody please tell me how to solve this problem?
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If you answer and I don't respond, it's because I'm out: should be back at midnight your time...Cheers.
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"Skew" was the wrong word: I resized to 4.125". I 'm using a Pixma ip 4200, Window XP, and Mozilla...Anyone, please help; it's so frustrating.

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