Question Author
I am most grateful for your answers but regret to say I must be a bit slow on the uptake. Whenever I click on the email icon or the Internet Explorer icon, the system tells me to connect to Wi-Fi and try again. I have a router, which I would have thought was Wi-Fi, and have tried entering into settings the so-called 'wireless encription code' and password shown on the back of it, but still cannot make a connection. How else can I connect to Wi-Fi? It's more complicated than I had imagined and I'll probably have to get someone to come and sort it out for me.