My other half has just purchased a phone from them and it is really good, especially for the deaf or hard of hearing. No problems hearing phone conversations with it unlike the old phone and it is for people with hearing aids and it works well without having to set it, it's hearing aid compatible. Have a look on the site from the link, you might find one to suit and if you wear a hearing aid you can buy VAT free. The one bought was Geemarc CL8450