Problem With Email

[toalisi]

I have been advised to check the settings but being a
complete ignoramus I don't know where they are.
Apparently my incoming/ outgoing ports could be wrong
as could the incoming/outgoing server names.

Can someone please tell me how I can find the section with
all this information?

[Buenchico]

Your post reads as if you're using an email client (such as Outlook Express, Windows Live Mail or Thunderbird) rather than web-based access to your email (via a browser, such as Internet Explorer, Chrome or Firefox). So the first thing we'll need to know is the name of the email client that you're using.

However it won't help you much if we simply tell you where to find the settings; you'll also need to know the correct information to enter there. So we need to know which email provider you're using (i.e. what comes after @ in your email address).

[Old_Geezer]

This would be to do with your e-mail client's settings. I suspect folk would need to know more about your set-up.

Meanwhile look into it's account setting, i.e. what has been set up to communicate with the e-mail server on the Net from which it downloads your e-mails.

The server web-site itself is likely to have information on what should be set to what to get it to work properly.

[toalisi]

Thanks & sorry for the lack of detail.
My mail address is a personalised one set up by my brother
and I see a note in a file that the server is iomartmail.com

If this doesn't mean anything then thanks for trying to help.

[toalisi]

I should have added that it is Windows Live Mail.

[Buenchico]

Look for your username in the left-hand column of Windows Live Mail. Right-click on it and select 'Properties'.
Click on the 'Servers' tab.
The outgoing (SMTP) server should show smtp.iomartmail.com

If you've been using the (older) POP3 protocol, that should be indicated next to 'my incoming mail server is'. If so, the Incoming Mail (POP3) server field should show pop.iomartmail.com

If you've been using the (newer) IMAP protocol, that should be indicated next to 'my incoming mail server is'. If so, the Incoming Mail (IMAP) server field should show imap.iomartmail.com

[toalisi]

Thanks so much Buenchico.

You are one of the most helpful & respected members
of our site.