Internet Speed Test

[codswallop]

I've recently d/loaded the above,I don't know if it is coincidence or not but everything seems to be much slower.I wanted to uninstall it anyway,but I can.t find where it is situated for me to do so.Any ideas please I'm using Vista Thanks

[HansUrbancka]

What is the link to the site for the speed test.?

Anything you have actually downloaded should be in your Downloads Folder: unless you have opted to place it elsewhere in your Computer/Laptop.

A speed tester is most unlikely to slow down your equipment.

Please do a speed test with the following link and report your findings.

http://www.speedtest.net/

Hans.

[codswallop]

Hi Hans I've still not been able to find where the folder for the tester is located.
The readings are....Ping 83Ms.....d/load speed 0.22 Mbps.....U/load speed....0.09 Mbps/ Extremely slow. Thanks

[HansUrbancka]

You have a serious fault somewhere on your line and it has nothing to do with a speed tester. Is your computer/laptop connected from an extension socket off the main input telephone point.? I ask as it might be an internal wiring problem.

Hans.

[codswallop]

Hi Hans it's the same wiring layout that has given me good service until recently,nothing in that regard has changed.

[HansUrbancka]

Contact your Broadband provider because if your internal wiring is alright then there is something amiss between the Telephone Exchange and your property. The speeds you are getting are ridiculous and need to be reported.

Hans.

[codswallop]

Thanks Hans

[HansUrbancka]

G'afternoon codswallop..... I am anxious that you should have a good Broadband connection and, whilst yours is very slow at present, it has nothing whatsoever to do with Internet Speed Testers. You are unable to find any file/folder for a Speed Tester, which you think you have downloaded, because you have to go 0n-line to do any testing. The most you are likely to find in your PC/Laptop would be a shortcut to the testing site concerned; and that would have involved your having set-up such a shortcut.

Please tell me from whom you receive your Broadband. If it is BT then you are talking to someone who has been having problems with the firm since March of this year. I am still receiving telephone calls from Indian Call Centres which are going to be closed down by BT and brought back to the UK.

Having said what I have, it is disappointing to me that other regular posters in AB's Technology section have remained silent on the issue. If I am 'barking up the wrong tree', I would welcome a Techie telling me so.

Hans.

[codswallop]

For my sins it's TalkTalk.

[Jackdaw33]

"For my sins it's TalkTalk."

Say no more, nudge nudge, wink wink!

[codswallop]

I did a search on Yahoo and picked the most likely one,for no other reason than that.

[codswallop]

I've just been onto Yahoo but the names of the individual sites look very similar so I'm not really sure which one I went for.I thought that I'd d/loaded one which brings me back to my original post of wanting to uninstall it but can't find it to do so But the general feeling among you good AB'ers that's not the answer to my very,very slow internet speed.Thanks.

[HansUrbancka]

You could try TalkTalk's on-line help pages and see what you make out from them.. I have just used its Speed Tester and, although I am operating with BT as my Broadband provider, it gave me identical readings to what I am getting at present from BT's Tester. !2.3 down and 1.0 up.

http://help2.talktalk.co.uk/broadband

Hans.

Hans.

[HansUrbancka]

Sorry about the two Hans above. It always happens if I correct a word or two in a posting.

[codswallop]

It reminded me of the old Max Bygraves song "You need Hans".I certainly do now.

[HansUrbancka]

Hi codswallop.....How are things progressing.?

By the way, I have never established what equipment you are using.(Comp, Lappy or whatever) Furthermore, whether your equipment is connected to your Browser by a cable or if you are reliant upon a Wireless link-up.

I always feel that it is best to be 'hard wired' because wireless connections can be subjected to outside interference.

Hans.

[HansUrbancka]

^^^^^ I meant to say Router not Browser.

Sorry...Hans.

[codswallop]

I'm using a PC connected to the router via an ethernet cable

[HansUrbancka]

I would have corresponded further with you yesterday evening if my Broadband connection hadn't failed. Now back to your problem.

The only thing I can now suggest is perhaps direct contact with Talk Talk's Technical section. The following has been copied and pasted:-

"Call us now

Please make sure you have your account details to hand when you call.

From your TalkTalk landline: 0870 444 1820

Calling from your Mobile? Save money and dial 0203 441 5550.

Calls to the 0870 number above are free from your TalkTalk phone. Calls from non-TalkTalk or AOL lines are charged at 3ppm plus your phone company's access charge."

Best of luck........Hans.