New Lappy New Broadband Slow

[nailit]

After many years ive finally got back on broadband and bought a new lappy.
However, internet connection/lappy is a bit slow and 'jerky'. I dont know if problem is broadband or laptop, any idea how to make it faster or smoother?

Broadband is virgin 50G
Lappy is Acer Aspire ES1-531
4GB memory

Would having more memory be of any use?
I havnt got a scooby where technology is concerned.
Thanks

[hc4361]

Update it, then :)

[nailit]

will do ;-)
just curious why it was out of date on a new machine...

[hc4361]

Did you install Firefox yourself? Where did you download it from?

[nailit]

It was already installed on the lappy which surprised me. Never known a computer come with both explorer and firefox

[hc4361]

There you are then - it could have been installed months ago. I'm surprised you have IE, W10 ships with Edge.

What make/model is it?

[nailit]

Acer Aspire ES1-531
Whats Edge?

[hc4361]

Edge is the browser that ships with Windows 10. It has replaced the outdated and useless Internet Explorer.
You should have an icon for it in your task bar, a blue e

[Buenchico]

>>> Whats Edge?

Microsoft finally accepted that Internet Explorer is c-r-a-p and brought out a brand new web browser for use with Windows 10. However they kept Internet Explorer available for people who'd prefer to stick with it. So Edge is the browser which Microsoft expect you to use with Windows 10 (although Firefox, Chrome, Avant, Vivaldi, etc are all still much better) but IE11 will be on your machine as well.

[nailit]

Yes Ive got the blue 'e' in the task bar, havnt used it yet, thought it was explorer, my mistake.

[hc4361]

Easy mistake to make - there is nothing that says Edge when you open it.

Anyway, your machine should be whizzing along nicely now. If you are unaccustomed to Windows 10 the most important tip is to use right click on the Windows icon on the bottom left of the task bar.

[nailit]

Thanks for all help, its much appriciated. Just had firefox 'strongly reccommending' to update to latest version, which ive just done.
All this techno stuffs a lark aint it??

[Buenchico]

Thanks for your post.

Remember that your laptop might still seem a little slow for a while if it's dealing with the multitude of updates that Microsoft throws at it, so don't really judge it until after the weekend.

[hc4361]

Hours of my lifetime spent backing up, updating, scanning, problem solving, tweaking, fixing these machines that are designed to make my life easier :D

Wouldn't be without them, though

[nailit]

Thanks guys,
Oddly enough it seemed to have speeded up by updating firefox while on this thread. Will keep you posted, ;-)

[CrapAtCryptics]

While a machine or its software may be "new" they might have been in the box for weeks / months so will be out of date as updates come out regularly. It took me 1.5 hours to get an antivirus program fully up to date even on a good connection.

[Togo]

Nails if it is a brand new broadband set up it may take a few days, as the local system sorts itself out, to reach optimum speed. Nice one Nails.

[nailit]

Thanks cryptics and Togo.