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Problems With Firefox

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emmie | 10:32 Sun 16th Apr 2017 | Technology
3 Answers
or not, i keep on getting the heading Firefox is not responding,
and having to wait an age before something happens, or shutting the laptop down and restarting it. This happens since i came back
on a/b.
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It's working fine for me, Emmie. I find that clearing the "Web Content Cache" *sometimes* helps - click "3 Bars" top-right, click Options > Advanced (bottom, left side) > Network (3rd tab, top) & click "Clear Now" in "Cached Web Content". Let it do the bit of working-out it needs ("Calculating web content cache size"), now restart Firefox. If that doesn't...
13:15 Sun 16th Apr 2017
Question Author
is a/b the problem or firefox, does anyone know.
I am Not getting any problems with Firefox. Consequently, if it is only happening when you are on AB, I am inclined to think that your problem has something to do with Answerbank.

It would be of nice to hear from others on this matter.

Hans.

It's working fine for me, Emmie.

I find that clearing the "Web Content Cache" *sometimes* helps - click "3 Bars" top-right, click Options > Advanced (bottom, left side) > Network (3rd tab, top) & click "Clear Now" in "Cached Web Content". Let it do the bit of working-out it needs ("Calculating web content cache size"), now restart Firefox.

If that doesn't help, you can try a browser reset. Click "3 Bars", "Add-ons", "Extensions" & *this is important! - make a note of those you want to use again, along with any settings you applied to them & might forget*.

In the Menu Bar (if you haven't got it showing, right-click the 3 Bars & click Menu Bar to show it), click Help > Troubleshooting Information and click on "Refresh Firefox" (top right).

Then you'll need to reinstall the extensions you want.

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