Sky/yahoo

[telboy1938]

I correctly entered my Sky / Yahoo address as usual but told it needed updating. Following instructions presented me with the message that I was not recognised by either email or password. Having gone round in circles trying numerous suggestions I have finally decided to request your assistance.

[Old_Geezer]

No expert on things Sky, but, where did it tell you that it needed updating ? Not an unexpected e-mail by any chance ?

[CrapAtCryptics]

There have apparently been quite a few of this problem - you need to ring Sky and they`ll help you sort it out.

[-SharonA-]

I had trouble with my Sky mail. In the end I got a new password.

[zylaphone]

I had my Sky emails blocked two days ago. Had to phone Sky who helped me to reset password his end

[Togo]

If you do not use your Sky/ Yahoo email for 6 months it is automatically deleted.

https://www.sky.com/help/articles/problems-accessing-sky-yahoo-mail

[fiction-factory]

I know a couple of people who use it regularly who have been unable to use sky email on their ipads today (was okay this morning but this afternoon it says their password is incorrect or user name isn't known.
I had a similar issue with sky email on my phone. I had to change my password. The new one worked for a few days but then wasn't recognised- so I tried the old password and that worked.
So I think there is a problem.