ChatterBank2 mins ago
Dell Optiplex 760 Windows 10
7 Answers
Hello,
I wonder please if someone could help me. My desktop computer has power and at first it allowed me to sign in, then suddenly the screen went blue and it said there was a problem starting! It seemed to try over and over again each time saying that it would restart. What I will say, is that the Printer is on. Being completely ignorant of computers, I have turned the computer off, unplugged at the socket, taken out all the plugs at the back of the computer. Please can someone help me?
I wonder please if someone could help me. My desktop computer has power and at first it allowed me to sign in, then suddenly the screen went blue and it said there was a problem starting! It seemed to try over and over again each time saying that it would restart. What I will say, is that the Printer is on. Being completely ignorant of computers, I have turned the computer off, unplugged at the socket, taken out all the plugs at the back of the computer. Please can someone help me?
Answers
Best Answer
No best answer has yet been selected by 2Pups. Once a best answer has been selected, it will be shown here.
For more on marking an answer as the "Best Answer", please visit our FAQ.Unplug everything from the computer, except for the mouse and keyboard (or the USB transmitters for those devices if you've got wireless ones).
Click on 'From a black or blank screen' here for instructions on entering Windows Recovery Environment:
https:/ /suppor t.micro soft.co m/en-gb /help/1 2376/wi ndows-1 0-start -your-p c-in-sa fe-mode
Continue to follow those instructions to enter Windows Safe Mode. From there, simply restarting Windows might be all that's required.
If that doesn't work, repeat the above but (at 'Advanced Options') choose 'Startup Repair' instead of 'Startup Settings'.
Click on 'From a black or blank screen' here for instructions on entering Windows Recovery Environment:
https:/
Continue to follow those instructions to enter Windows Safe Mode. From there, simply restarting Windows might be all that's required.
If that doesn't work, repeat the above but (at 'Advanced Options') choose 'Startup Repair' instead of 'Startup Settings'.
Straight from the horses mouth .. https:/ /youtu. be/SZBm QHEzflk
Related Questions
Sorry, we can't find any related questions. Try using the search bar at the top of the page to search for some keywords, or choose a topic and submit your own question.