News1 min ago
Sky Unsubscribing
11 Answers
My Sky package is rising in cost to £57 per month from next month. I've had enough of these relentless increases and I and my wife want to switch it off. I've been a customer since the mid nineties, the kids have long left home, I'm approaching pension age and over the summer, we spend most of the time down our caravan. I'm narked about these price increases as it looks like I can get Now TV and Britbox for a fraction of what Sky want to charge me even after subscribing to their "add-ons"
I currently have Sky Q which means the LNB thingummybob will need changing if I go over to freesat. I don't mind paying for a guy to do it if necessary but if I turn to the streaming services, I won't have too. On the other hand, if Sky offered to reduce my package price to around £30, I'd consider staying with them. I don't know what to do tbh.
Has anyone any experience of putting leverage on Sky to get a package reduction? What would be the best phone number to contact them?
Thank you.
I currently have Sky Q which means the LNB thingummybob will need changing if I go over to freesat. I don't mind paying for a guy to do it if necessary but if I turn to the streaming services, I won't have too. On the other hand, if Sky offered to reduce my package price to around £30, I'd consider staying with them. I don't know what to do tbh.
Has anyone any experience of putting leverage on Sky to get a package reduction? What would be the best phone number to contact them?
Thank you.
Answers
Best Answer
No best answer has yet been selected by MTbowels. Once a best answer has been selected, it will be shown here.
For more on marking an answer as the "Best Answer", please visit our FAQ.Just phone them on their customer services number - there is an option for cancellation there.
Stick to your guns and cancel it - that is how you will get the best deal they will ring you back and give you offers - then you can tell them what you are prepared to pay.
But you have to be prepared to follow through with your threat of cancelling
Stick to your guns and cancel it - that is how you will get the best deal they will ring you back and give you offers - then you can tell them what you are prepared to pay.
But you have to be prepared to follow through with your threat of cancelling
Thank you all very much. I'll give Sky a ring in about a fortnight.
I'm still not certain about this Sky Q business. Billy D seems to have paid for the use of the dish for a £5 annual fee. I always thought that the dish remained the subscribers property and Sky only wanted the Sky Q box back. I don't understand how freesat can be picked up without changing the LNB on a Sky Q installation.
It looks like Giggsie didn't have Sky Q anyway if I'm reading the post right and therefore he wouldn't need a change of LNB.
Can anyone clarify what will work or not work if I go ahead and switch Sky off?
I'm still not certain about this Sky Q business. Billy D seems to have paid for the use of the dish for a £5 annual fee. I always thought that the dish remained the subscribers property and Sky only wanted the Sky Q box back. I don't understand how freesat can be picked up without changing the LNB on a Sky Q installation.
It looks like Giggsie didn't have Sky Q anyway if I'm reading the post right and therefore he wouldn't need a change of LNB.
Can anyone clarify what will work or not work if I go ahead and switch Sky off?